Gmail scan to email changes

From the 30th of May 2022, if your multi-function device is configured with a Gmail username & password you won't be able to scan to email.

Gmail are stepping up security between Less Secure Apps (LSA) that connect to Gmail - the Scan to Email app on your print device is an LSA.

There's 2 things you can do to ensure you aren't affected by the change:

1. You can update your Gmail credentials with two-factor authentication on your multi-function device
2. You can upgrade to a secure business grade email account - we recommend Microsoft Office 365

Follow the links below for the resolution that works best for you. If you get stuck, we're only a phone call away on 1300 376 347.

 

Update Gmail credentials on your device

 

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