EFEX is a young and keenly progressive managed services company that devises and deploys print, IT, network, and voice and data solutions that are flexible, scalable and elegantly simple yet extremely robust. We right-fit a mix of award winning hardware and services to deliver faster workflows. You will soon see the difference that reduced downtime and a single point of contact for support, maintenance and helpdesk issues, can make to office productivity.
Technology as a Service
Our core offering is Technology as a Service. This commercial model allows our customers to scale as required, with one single point of contact and one monthly invoice covering hardware, software, updates and support.
Personalised account management with reliable same-day service. Printer technicians are onsite within 2–4 hours of call-out. Our Australian-based IT helpdesk provides immediate expert support for critical issues. We deliver what we promise — every time. We will never compromise on the quality of our service.
We can save you 20–50 % on your existing print and technology costs. Thanks to our flexible finance arrangements, you benefit from the latest technology without a dollar of capital investment.
Solutions that are made for your business
We are data driven and brand agnostic in the products we recommend. The only fixed element is quality; we procure award-winning hardware and software in every project. We combine our knowledge and experience with inventiveness and flexibility to devise a business technology plan that is unique to your business.
Support that goes beyond business
We’re not just talking about tech support here; we see ourselves as an extension of your business, providing support services that allow you to do what you do best. We want you to succeed, and as a young and go-getting team, we have the energy, enthusiasm, creativity and the skills to genuinely enhance your day-to-day technology experience.
We undertake a health check of your business so that we can understand your business goals and the challenges you face. In the light of these, we evaluate the current state of the technology environment.
We identify desired outcomes, devise a strategy to meet them that is specific to your business, and propose a fit-for-purpose solution.
Our implementation team conducts a seamless transition to your new business technology environment. All devices are remotely monitored by our service team for ongoing quality control and service accountability.
How can we continue to save you money and exceed your service expectations? We follow a continuous path of discovery to provide you with better technology, quicker service delivery and greater cost efficiency.