You and your team aren't tied to the phone, but it should still be close by.

Essentials

  • Just right for shopfronts, warehouses & site-based businesses
  • Call volumes are low but you need multiple handsets
  • Phone lines are shared across handsets
  • Don't miss a call - overflow rings on all available handsets
  • Answer message automatically routes calls to departments
  • Inclusions:
    • Call forwarding
    • Call waiting
    • Anonymous calling
    • Voicemail
    • On hold music
    • Busy lamp field
    • Park calls
    • Ring group
    • Soft phone
    • Three-way calls
    • One-tier IVR

Premium

  • Your business is more complex, so you need a step up from Essentials
  • Just right for hotels, schools & some enterprise-size businesses
  • Includes multiple handsets, but you don't need everyone on the phone at the same time
  • Phone lines are shared across handsets
  • Complex call overflows are easily managed
  • Deeper call routing options
  • Includes everything in Essentials, plus
    • Conference calls
    • Select call forwarding
    • Time of day routing
    • Call recording
    • Fax, chat & messaging
    • Unlimited conference bridges
    • Advanced call queues
    • Multi-tier IVR

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