efex has acquired Crowd IT, a Melbourne based managed IT services provider with specialist expertise in healthcare and radiology environments, further strengthening efex’s ability to support healthcare providers across Australia.
Founded in 2020 by Chris Germon, Crowd IT has built a strong reputation as a trusted technology partner for healthcare organisations across Victoria. The business is known for supporting complex clinical environments, including medical imaging systems, clinical applications and healthcare specific infrastructure.
The acquisition builds on efex’s growing healthcare capability, which already includes Medihost Solutions and Priority 1 IT. With Crowd IT joining the group, efex adds deeper experience in supporting healthcare organisations operating in highly specialised, high-dependency environments where reliability and responsiveness are critical.
As part of the acquisition, Chris Germon will lead efex’s healthcare division nationally, helping ensure the specialist support Crowd IT clients value continues while benefiting from the additional scale, resources and capability of the broader efex business.
efex CEO Nick Sheehan said the acquisition reflects the company’s continued focus on building deeper capability in sectors where specialist expertise delivers the greatest value to customers.
“Healthcare is a sector where specialist IT expertise can have a direct impact on operational outcomes. Chris and the Crowd IT team bring deep experience in the clinical systems, workflows and environments that healthcare providers rely on every day. By bringing that expertise into efex, we are strengthening our ability to support healthcare organisations with both specialist knowledge and the scale of a national provider.”
Crowd IT Managing Director Chris Germon said joining efex creates new opportunities for both clients and the broader healthcare team.
“Crowd IT has always focused on delivering specialist technology support that reflects the realities of healthcare environments. Joining efex means we can continue that same approach with greater backing, broader capability and more opportunity to support healthcare providers as their needs evolve. It is an exciting next step for our team and for the clients we support.”
Chris Germon — Crowd IT founder and now head of healthcare at efex.
For existing Crowd IT clients, the transition will be business as usual, with the same team, the same service channels and the same commitment to responsive support. Over time, clients will also gain access to efex’s broader capabilities across cyber security, cloud and infrastructure, communications, modern workplace solutions and AI-enabled services.
The acquisition aligns with efex’s broader growth strategy, which focuses on bringing together high-quality businesses that deepen sector expertise, strengthen customer capability and expand national reach. In recent years, efex has continued to grow through a series of aligned acquisitions that support this long-term strategy.
If you have any questions in relation to this news, please contact us at hello@efex.com.au.
