We're pleased to announce we've acquired Albury-based hardware and IT support provider, In Touch Office Technology.
With a team of 8, In-Touch Technology provides a range of IT services, remote management and network implementation, as well as a full range of quality PCs, laptops, software solutions and peripherals, with local support and maintenance.
With a small presence in Albury prior, the acquisition now cements our commitment to the region. In Touch Office Technology has been operating in the Albury Wodonga, Southern NSW & Northern Victoria regions for over 15 Years.
All In Touch employees will join the efex team. With an expanded line of services, the acquisition will enable In Touch’s customers to soon benefit from in-house voice and data services, previously provided by a third party.
The business was sold to efex by owners Ken Dick and Alan King. In Touch Manager, Nathan Dick, will continue in his management role as Albury Branch Manager. With 14 years of company experience, Nathan intends to utilize the backing of efex to expand the offering to its SME and Government customers across a wide range of sectors including accountancy, medical, education and engineering firms.
Our CEO, Nick Sheehan commented on the acquisition, “Our In Touch team will be able to support businesses with a broader range of products, services and skills that are the best fit to help teams work securely and productively in the office or remotely.”
"The acquisition makes sense for us, combining the overlapping services and customers while expanding the product offerings for our regional clients was an organic step towards growth.”
In Touch's Nathan Dick added, “This is great news for our customers. We understand the nuances of running a business in regional Australia and we know the types of services that will make life easier for them. We are looking forward to expanding our offering through efex.”
Ken Dick, Director of In Touch Office Technology commented, “Nothing will change for our valued customers. We will continue to be run by the same capable local team who understand local businesses best. We will continue to operate out of the same building and ensure our customers are looked after in the way they are accustomed to.”
“We look forward to extending our offering to include voice and data capabilities, powering the growth of regional businesses.”