You need a phone system that can keep pace with your patients and your priorities.
efex Medi Comms is a powerful and versatile communication platform tailored specifically for healthcare providers. With four options to choose from, it's built to meet the dynamic demands of all types of clinical environments and offers a comprehensive suite of features that enhance both patient experience and internal coordination.
Consult room
Ideal for a small medical practice or healthcare practitioner based in one location:
- Caller ID
- Callback number & missed call notify
- Call transfer & diversion
- Voicemail
- Hunt groups
- IVR
- Hot Doc integration
- and more.....
On call
Ideal for medical practitioners that roam between various locations and rely on a softphone to connect with their patients and team:
- Everything in Consult room plus...
- Softphone
- Call recording
- Microsoft Teams integration
Admin
Ideal for healthcare providers that need a quality suite of communication features, without paying for more than they'll use:
- Everything in On call plus...
- Basic call queues
- Call transcriptions & summaries
- AI voice bot
- Medical Practice Manager integration
- Analytics & insights
Reception
Ideal for large clinics that may have more than one location and manage the demanding communication needs of many practitioners and their patients:
- Everything in Admin plus...
- Call & user data reporting
- Alternate comfort messaging
- Routing policies
- Night & holiday service
- and more...
Services
Take a closer look at how we engage with you
Solutions
We’ll find the right tech mix for your business
Case studies
See how we’re providing smarter tech solutions for great companies.