As the Marsdens Law Group grew, they purchased printers and photocopiers on an ad-hoc basis, and on most occasions from different manufacturers depending on the requirement at the time.Each piece of equipment was a capital purchase with a separate service agreement.
As the equipment aged, service costs increased resulting in varying expenses across the fleet. It was an administrative nightmare. Staff were also directed to use specific printers where possible to manage the increasing print costs.
Marsdens then looked at a different model and contacted EFEX in 2014 and have been a client ever since.