Maintain seamless IT performance while proactively defending against cyber threats.
Managed Cyber Essentials is ideal for small to mid-size businesses, delivering the right mix of protection and performance. It's built for businesses ready to move beyond basic protection and take a proactive stance on cybersecurity.
Informed by maturity level 1 of the ACSC's Essential 8, this subscription-based solution prioritises robust cyber controls that will strengthen your security baseline. It also features proactive endpoint monitoring & management along with efex's industry-leading IT support capabilities to keep your systems resilient & responsive.
Inclusions
Security & threat detection
- Ransomware detection & response
- Endpoint detection & response
- Advanced anti-virus software
- Advanced email phishing defence & spam filtering
- Vulnerability scanning
- M365 security baseline
- Standard dark web ID monitoring
- Standard DNS filtering for malicious/unauthorised websites
- Phishing training
- Security Operations Centre (SOC) for M365 tenant
Endpoint management
- Remote monitoring & management
- Windows Operating System software updates
- Standard 3rd party software updates
- System & performance monitoring
- Uninterrupted Power Supply (UPS) alerts management
- M365 licence management
- Daily M365 backups
- Microsoft 365 self-service password resets
- Microsoft Intune support
- Server uptime monitoring
- Monthly Microsoft 365 reporting
Industry-leading IT support
- Convenient omni-channel remote service desk access via phone, email or portal login
- Fast issue resolution via smart call routing & context aware support
- Expansive, locally based teams of expert engineers that understand your business
- AI-powered self-help 24/7 via efex customer portal for common IT issues
- Network support
- Service ticket reporting
Services
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