Managed Cyber Apex is more than just protection. It’s a strategic partnership that helps your organisation stay secure, compliant, and competitive.
Managed Cyber Apex is the pinnacle of the efex Managed Cyber suite - built for organisations that operate in high-risk environments, manage sensitive data, or require the highest level of cyber maturity.
Aligned with maturity level 2 of the ACSC Essential 8, Apex combines elite-level threat protection, strategic IT management, and advanced compliance tools into one seamless solution. It’s everything your organisation needs to stay secure, agile, and future-ready.
With Apex, your organisation is also supported by a dedicated Technology Alignment Manager who works closely with your team to ensure IT systems, tools, and strategies are continuously aligned with business goals - driving efficiency, reducing risk, and enabling smarter decision-making through proactive planning and continuous improvement.
Inclusions
Security & threat detection
- Endpoint detection & response
- Ransomware detection & response
- Advanced anti-virus software
- Advanced email phishing defence & spam filtering
- Vulnerability scanning
- M365 security baseline
- Phishing training
- Advanced dark web ID monitoring
- Advanced DNS filtering for malicious/unauthorised websites
- Security Operations Centre (SOC) for M365 tenant
- Security Operations Centre (SOC) for endpoints & servers
- Advanced SOC/Security Information & Event Management (SIEM)
- Advanced conditional access
- Incident response & problem management
- Essential 8 gap analysis assessment & report
- Phishing simulations
- Monthly cyber reporting
Endpoint management
- Remote monitoring & management
- Server uptime monitoring
- Windows Operating System software updates
- Advanced 3rd party software updates
- Uninterrupted Power Supply (UPS) alerts management
- M365 licence management
- Daily M365 backup
- Microsoft 365 self-service password resets
- Microsoft Intune support
- System & performance monitoring
- Monthly M365 reporting
- Application whitelisting
- Copilot & advanced workflow support
- Technology roadmapping
Industry-leading IT support
- Embedded expertise from your Technology Alignment Manager
- Enterprise-grade support experience
- Convenient omni-channel remote service desk access via phone, email or portal login
- Fast issue resolution via smart call routing & context aware support
- Expansive, locally based teams of expert engineers that understand your business
- AI-powered self-help 24/7 via efex customer portal for common IT issues
Add ons available:
- Digital footprint monitoring
- Quarterly penetration testing
- Phishing resistant / FIDO2 compliant Multifactor Authentication
- Microsoft 365 hardening
- Advanced vulnerability scanning
Services
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Solutions
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Case studies
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