Managed Cyber Apex is more than just protection. It’s a strategic partnership that helps your organisation stay secure, compliant, and competitive.
Managed Cyber Apex is the pinnacle of the efex Managed Cyber suite - built for organisations that operate in high-risk environments, manage sensitive data, or require the highest level of cyber maturity.
Aligned with maturity level 2 of the ACSC Essential 8, Apex combines elite-level threat protection, strategic IT management, and advanced compliance tools into one seamless solution. It’s everything your organisation needs to stay secure, agile, and future-ready.
With Apex, your organisation is also supported by a dedicated Technology Alignment Manager who works closely with your team to ensure IT systems, tools, and strategies are continuously aligned with business goals - driving efficiency, reducing risk, and enabling smarter decision-making through proactive planning and continuous improvement.
Inclusions
Security & threat detection
- Endpoint detection & response
 - Ransomware detection & response
 - Advanced anti-virus software
 - Advanced email phishing defence & spam filtering
 - Vulnerability scanning
 - M365 security baseline
 - Phishing training
 - Advanced dark web ID monitoring
 - Advanced DNS filtering for malicious/unauthorised websites
 - Security Operations Centre (SOC) for M365 tenant
 - Security Operations Centre (SOC) for endpoints & servers
 - Advanced SOC/Security Information & Event Management (SIEM)
 - Advanced conditional access
 - Incident response & problem management
 - Essential 8 gap analysis assessment & report
 - Phishing simulations
 - Monthly cyber reporting
 
Endpoint management
- Remote monitoring & management
 - Server uptime monitoring
 - Windows Operating System software updates
 - Advanced 3rd party software updates
 - Uninterrupted Power Supply (UPS) alerts management
 - M365 licence management
 - Daily M365 backup
 - Microsoft 365 self-service password resets
 - Microsoft Intune support
 - System & performance monitoring
 - Monthly M365 reporting
 - Application whitelisting
 - Copilot & advanced workflow support
 - Technology roadmapping
 
Industry-leading IT support
- Embedded expertise from your Technology Alignment Manager
 - Enterprise-grade support experience
 - Convenient omni-channel remote service desk access via phone, email or portal login
 - Fast issue resolution via smart call routing & context aware support
 - Expansive, locally based teams of expert engineers that understand your business
 - AI-powered self-help 24/7 via efex customer portal for common IT issues
 
Add ons available:
- Digital footprint monitoring
 - Quarterly penetration testing
 
- Phishing resistant / FIDO2 compliant Multifactor Authentication
 - Microsoft 365 hardening
 
- Advanced vulnerability scanning
 
Services
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