Today we announce the launch of Medi Comms, a purpose-built phone system designed to meet the unique communication needs of healthcare providers. Whether you're a solo practitioner, a multi-site clinic, or a large medical centre, Medi Comms offers flexible, feature-rich solutions that keep your team connected and your patients supported.
Why Medi Comms?
Healthcare moves fast, and so should the communication tools you rely on. Medi Comms is a powerful platform that adapts to the dynamic demands of clinical environments. With four tailored solutions - Consult Room, On Call, Admin, and Reception - you can choose the setup that best fits your practice’s size, workflow, and mobility needs.
Each solution begins with essential features like:
- Caller ID
- Callback numbers and missed call notifications
- Voicemail
- Call transfer & diversion
- IVR
- Hunt groups
- HotDoc integration
From roaming practitioners to busy reception desks, Medi Comms ensures every call is clear, secure, and professionally managed.
A best-in-class solution
Medi Comms is part of efex's broader Unified Communications & Mobility solutions, with a commitment to delivering secure, scalable, and cloud-based communication solutions for Australian businesses. Like all efex Comms offerings, Medi Comms is:
- Reliable: 99.99% uptime and automatic failover
- Secure: Data encrypted and stored in Australian data centres
- Flexible: Scalable plans that grow with your needs
- Supported: Backed by local account management and technical support
Designed for connection. Built for care.
We understand that communication is the backbone of quality care. Medi Comms empowers healthcare teams to stay connected - whether in the clinic, on the road, or working remotely - so they can focus on what matters most: their patients.
For more information, check out all our Medi Comms solutions or reach out to our team.