Advisory services
It always starts here.
This is how we figure out exactly which products and services are right for you and your business. We cut through the noise of the seemingly endless options to save you time and money.
We take the time to evaluate your unique challenges & opportunities and provide a roadmap to help get you where you need to go. This gives you the confidence that you’re investing in the products and services you need, and nothing else.
Account management
We’re always here to help.
Our Account Managers stay close to you & your business. If your technology is hindering, not helping, they’re on top of it to quickly connect you with our tech team for help.
Managed services
We design a tailored package of tech & related services for your business.
Bundled together as a single line item – IT support, data management, security & recovery, network monitoring & IT hardware are the tip of the iceberg.
A managed service is an efficient way to scale your business quickly. You get all the benefits, without having to manage it yourself.
Our most common managed services are IT, telephony & print.
Support services
Hardware issues, password resets & computer troubleshooting (to name a few) can be a big distraction if it’s your responsibility to find the fix.
Our Australian-based tech team are available by phone, email or customer portal to resolve your issues quickly.
If our First Response Team can’t fix it in 15 minutes, your issue is flagged as complex and escalated to our senior technical team.
Professional services
Start to finish, our team delivers your complex IT projects smoothly with minimal disruption to your team.
We support you through every stage of these projects, from design, planning and strategy to implementation and training.
1. Discover
Deep dive into business drivers, current state and desired outcomes. Measure infrastructure, security, people and processes against best practice.
2. Control
Stabilise and secure the environment through monitoring, documentation and remote access systems.
3. Optimise
Fine tune existing systems to obtain optimum performance.
Procurement
Purchasing technology is an investment & a measured decision for your business.
We’re brand agnostic so you can rest assured you’re getting the right mix of tech that works for your business. Another upside is our buying power.
Collectively our branches around Australia add up to $$ savings we pass on directly to you. You get the best value and our advice all in one.